LIMITED LIFE-TIME WARRANTY
LITHIUM-ION LIMITED WARRANTY
CONDITIONS
Ebatte Holdings Ltd, (“Ebatte”) warrants, to the original purchaser,
(“User”) that its Lithium-Ion (“Battery(ies)”), if purchased from
Ebatte official or an authorized distributor or dealer. Commencing from
the date of shipment, herein referred to as the "Warranty Period," the
batteries are warranted to be free from defects in materials,
workmanship, and title, and are to adhere to the specifications outlined
by ebatte for the physical attributes, operational parameters, and
performance of the batteries. It is stipulated that a battery shall not
be deemed defective unless it fails to meet a minimum of sixty percent
(60%) of its advertised capacity when subjected to testing in accordance
with the established procedures of ebatte during the warranty period.
Throughout the duration of the Warranty Period, ebatte retains the
discretion to either repair or replace any defective battery, contingent
upon the terms, conditions, and exclusions delineated within this
agreement.
The batteries must be charged, discharged, stored, maintained, and
serviced strictly in accordance with all instructions provided by
Ebatte, including, but not limited to, the Ebatte Lithium-Ion Batteries
User's Guide.
This warranty will be invalidated for any battery that has undergone
unauthorized repairs or alterations, or that Ebatte determines has been
subjected to abuse, neglect, damage, rendered unserviceable due to any
force majeure event, or is otherwise not maintained in compliance with
Ebatte's instructions.
WARRANTY REGISTRATION
It is advised that you safeguard your investment by registering your
warranty. In the event that you opt not to register your warranty, it is
imperative that you retain your proof of purchase documentation for
potential future warranty claims related to your battery.
NON-TRANSFERABLE
This warranty excludes coverage for defects arising from typical wear
and tear, inadequate maintenance, insufficient ventilation,
transportation or storage mishandling, improper repairs, misuse,
neglect, accidents, or unauthorized alterations to the Battery.
Additionally, defects resulting from the User's exposure to external
factors, including but not limited to unusual physical or electrical
stress such as power surges, uncontrolled voltages and currents, system
harmonics, lightning, flood, fire, extreme temperatures, or accidents,
are not covered. Furthermore, any damage resulting from improper
connection, incorporation, charging (undercharging, overcharging,
over-discharging), or installation is also not covered under this
warranty.
For further elucidation, this warranty is rendered null and void under
the following circumstances:
EXCLUSION FOR FAILURE TO PROVIDE DATA ACCESS
To facilitate the enforcement of this Limited Warranty, Ebatte reserves
the right to request users to update and upgrade the Firmware and
Software of the Battery. Failure to comply with such requests, including
the installation of provided system updates or upgrades, or the failure
to furnish requested logged data, will result in the nullification of
this Limited Warranty.
Ebatte assumes no liability for costs associated with transportation,
installation, freight, recharging, electrical system testing, downtime,
equipment disuse, service visits, labor, rental equipment, or any other
expenses deemed incidental or consequential. The sole remedy provided
under this warranty is limited to Battery replacement, repair, or, at
Ebatte's discretion, credit toward the acquisition of a new Battery.
HOW TO MAKE A WARRANTY CLAIM
To initiate a claim under this Limited Warranty, kindly communicate with
Ebatte official, your authorized Ebatte distributor or dealer.
Presentation of proof of purchase will be mandatory. Should the Battery
necessitate return for assessment, kindly dispatch the Battery, at your
expense and in adherence to pertinent federal and state department of
transportation regulations, encompassing, yet not restricted to, the
UNDOT 3480 shipping requirements for Class 9 Hazardous Goods, to your
authorized Ebatte distributor or dealer. It should be noted that the
acceptance of the Battery for assessment does not automatically imply
Ebatte's acknowledgment of the warranty claim.
Upon receipt of a satisfactory proof of claim (as determined at Ebatte's
discretion), Ebatte will, at its discretion, elect to repair, replace,
or reimburse the purchase price of any faulty battery. This repair,
replacement, or reimbursement shall constitute the User's exclusive and
sole recourse under this warranty. Under no circumstances shall Ebatte's
liability under this warranty exceed the purchase price of the specific
batteries for which damages are claimed.
Any batteries repaired or replaced under this warranty shall carry
warranty coverage for the remaining, unused duration of the original
warranty period. All batteries returned shall remain the property of
Ebatte Battery Company. It is emphasized that the acceptance of returned
batteries for assessment does not imply Ebatte's acknowledgment of the
warranty claim.
WARNINGS
ENSURE ADEQUATE PROTECTION FOR THE BATTERY WITHIN THE OVERARCHING
INSTALLATION.
Appropriate measures such as proper grounding, isolation, fusing,
breakers, and disconnects are imperative across the entirety of systems
to effectively isolate and safeguard all components against faults,
short circuits, reverse polarity, or component failure. The
determination of component sizes should adhere to established electrical
codes and standards, and be assessed by certified engineers,
electricians, and licensed installers. While each battery incorporates
system protection and fuses to shield it from operating beyond preset
limits, supplementary balance of system protections, such as charge
controllers, must always be integrated to shield the battery from high
voltage sources like open PV voltage. It is crucial to note that the
internal circuitry, protection, and fusing are insufficient to safeguard
the battery from extreme electrical occurrences.
VOLTAGE SURGES IN DC MOTORS
During operation, DC motors act as an inductive load. If the Battery
Management System (BMS) disconnects from a DC motor during operation, a
voltage transient will occur unless the system includes adequate
protection. Connecting directly to DC motors without suitable
protection, motor controllers, or external motor voltage clamping
systems (e.g., high-power anti-parallel diodes or braking resistor
systems) may lead to harm to the internal Battery protection system,
creating potentially hazardous situations, and will result in the
warranty being voided.
INRUSH CURRENT IN DC MOTORS
Upon energizing typical DC motors, a significantly higher amount of
current than usual flows into the motor until it reaches a steady-state
speed. Initial inrush currents can notably surpass the steady-state
levels. Inrush current limiters must be employed when linking the
Battery to DC motors to safeguard the Battery's BMS and electronics.
Failure to do so will result in the warranty being voided.